Services provided

We strive to provide service excellence with a dedicated Project Manager and 24/7 Support Access. We provide flexible delivery options, competitive pricing, regular progress updates and post-delivery support.

We take trust and confidentiality very seriously. We are fully GDPR compliant and work towards ISO 9001 standards. We use encrypted file transfers, confidentiality agreements, cyber measures, and backup systems to protect our clients' data and give them peace of mind.

To start your global journey with us, use the contact form on the online booking page so we can contact you and discuss your requirements with a translation expert.

Legal Services Corporate/Commercial Law

We can help you with any documentation regarding contracts and agreements, intellectual property matters, litigation and court documents, regulatory compliance, and more.

Financial Services

When it comes to finances, you need translations you can trust. We can support our clients with all aspects of business finance, banking and investment, insurance and actuarial.

Technical & Engineering

Medical & Healthcare

Where are translations more needed than in a medical setting? We can help translate clinical documentation, pharmaceutical matters, information about medical devices, and healthcare marketing materials.

Engineering documentation often needs to be translated into many languages. We can help with IT, software, training manuals, security and protocols, and industrial and manufacturing documents.

Marketing & Creative

Let us assist you with marketing and corporate communications, multimedia content, E-commerce, academics, and research.

FREQUENTLY ASKED QUESTIONS

FAQsQ: What makes Translators United different from other translation agencies?

Ans: Our differentiation stems from:

Native expert translators with industry-specific qualifications. We have a Triple-layer quality assurance process. We have 24/7 dedicated project management and guaranteed on-time delivery, giving us a 98% client satisfaction rate.

Q: Which languages do you support?

Ans: We provide translation services in over 100 languages, including:

All European languages and Asian languages (including rare dialects). Middle Eastern, African, indigenous languages, and specialised regional variants.

Q: What are your typical turnaround times?

Ans: We offer flexible delivery options:

A Standard Service: 3-5 business days
Express Service: 24-48 hours
Ultra-Rush Service: Same-day delivery
Custom Scheduling: For large projects
Ongoing Projects: Tailored timelines

Specific delivery times depend on Document complexity, Word count, Language pair, Technical requirements, Format specifications, and quality assurance needs

Q: Do you provide certified translations?

Ans: Yes, we provide:

Legally certified translations, Notarized translations, Court-approved translations, Official document certification and professional certification.

Q: How do you handle technical translations?

Ans: Our technical translation process includes:

1. Subject matter and expert assignment, Industry-specific translators and Technical qualification verification. Experience assessment.

2. Technical Review Process, Terminology accuracy check, Technical consistency verification, Industry standard compliance, Format preservation.

3. Quality Assurance, Technical accuracy verification, Industry expert review, Compliance check and Final technical validation.

Q: What is your quality assurance process?

Ans: Our comprehensive QA process includes:

1. Initial Assessment, source content analysis, complexity evaluation, Resource requirements and Timeline planning.

2. Translation Phase, native expert translation, cultural adaptation, technical accuracy, style guide, compliance.

3. Review Process, peer review, expert verification, cultural assessment, technical validation,

4. Final Quality Check, accuracy verification, formatting check, consistency validation and client requirements review.

Q: How do you maintain consistency in large projects?

Ans: We ensure consistency through Terminology databases, style guides, glossary management, quality metrics, regular team communication, and project oversight.

Q: Which file formats do you support?

Ans: We handle all major file Document Formats: Microsoft Office (Word, Excel, PowerPoint), PDF (including editable and scanned), Adobe Creative Suite, OpenOffice, Google Docs, Technical Formats, XML, HTML, XHTML, InDesign, QuarkXPress, Multimedia Formats, Video formats and Audio files.

Q: How do you ensure data security?

Ans: Our security measures include:

1. Data Protection, GDPR compliance, Encrypted file transfer and Secure storage.

2. Confidentiality, NDAs with all team members, secure project management system, Access control protocols, Data encryption, Secure disposal procedures, System Security, Firewall protection and Regular security updates.

Q: How do you calculate project costs?

Ans: Our pricing considers Word count, Language pair, Technical complexity, Turnaround time, Formatting requirements, Additional services needed, volume discounts, and project urgency.

Q: Do you offer volume discounts?

Ans: Yes, we offer tiered pricing: Standard projects, Large volume projects, Ongoing contracts, Enterprise solutions, Partner programs, Loyalty discounts, Early payment discounts, and Package deals.

Q: How do you handle large projects?

Ans: Our project management approach includes:

1. Initial Planning, Scope definition, Resource allocation, Timeline development, and Risk assessment

2. Project Execution, Team coordination, Progress monitoring, Quality control, Client communication

3. Delivery Management, Milestone tracking, Quality assurance, Client feedback, and Final delivery.

Q: Do you offer emergency translation services?

Ans: Yes, our emergency service includes 24/7 availability, a Rapid response team, Priority processing, Express delivery, Quality maintenance, Regular updates, Direct communication, and Emergency support.